CLUB ORANGE TERMS & CONDITIONS
Persons under the age of 18 ("Minors") must obtain their parents' or legal guardians' consent prior to participation. By enrolling in Club Orange, you agree (or, if you are a Minor, your parent or legal guardian agrees) to be bound by these terms and conditions. To enroll in Club Orange you must Accept these terms and conditions. Members must keep their personal information up-to-date. The Club Orange membership program is void where prohibited by law.
MEMBERSHIP-ELIGIBLE SERVICES
Back
Brow Wax
Brow Lamination
Lash Lift
Lift & Laminate
Full/Half Leg
Full/Half Arm
Basic/Modified/Full Brazilian
Skin Revelation
Underarm
Membership-eligible services are subject to change at any time, with or without prior notice. However, a selected service will not be discontinued for the duration of an active membership.
GENERAL MEMBERSHIP TERMS
Membership entitles the Member to receive, each month, the specified service, plus a 10% discount on any purchase of retail products, a 50% discount on any one waxing service received for the first time, and an annual birthday reward beginning in 2021. Membership benefits are not valid with any other discounts or promotions.
Membership automatically continues on a month-to-month basis until cancelled or terminated.
Membership is valid only at the Waxing the City location at which the membership application was submitted (“Membership Locationâ€Â) and is not transferable to any other person or Waxing the City location as Waxing the City studios are independently owned and operated.
The Total Monthly Membership payment will be processed each month regardless of whether the membership specified service is booked or provided.
If a membership specified service is not used in a given month, the Member will receive credits equivalent to the value of the Total Monthly Membership payment reflected on the Membership Application. Monetary refunds are not issued for unused services. Credits are non-refundable and cannot be redeemed for cash. Credits are redeemable only at the Membership Location and can be redeemed as full or partial payment towards waxing services or the purchase of retail products.
Credits may be accrued up to a maximum value equal to four (4) of the Membership specified services. Once this maximum is reached, additional monthly Membership payments are not refundable and will not result in additional credits.
PRICING
Prices for Membership eligible services are subject to change. Rates and available services may vary by Membership Location. Total Monthly Membership Rate is based on the applicable service pricing at the Membership Location. Additional state and local taxes and fees may apply and may be charged separately at the time of service. Each Waxing the City location is independently owned and operated.
The Total Monthly Membership Rate may be increased upon 30 days’ written notice by the Membership Location.
CANCELLATION POLICY
A Membership may be cancelled anytime by providing 30 days’ advance written notice to the Membership Location or by coming into the Membership Location and speaking with a member of the staff. Cancellation is effective 30 days after notice is received. Any Monthly Membership payments due within the cancellation notice period will be charged as scheduled.
UPON TERMINATION OR CANCELLATION OF A MEMBERSHIP, A MEMBER WILL HAVE SIX (6) MONTHS FROM THE EFFECTIVE DATE OF THE CANCELLATION OR TERMINATION TO REDEEM ALL ACCRUED CREDITS. WHEN THIS SIX (6) MONTH PERIOD EXPIRES, ANY UNUSED, UNREDEEMED CREDITS EXPIRE. MEMBERS WILL NOT RECEIVE ANY REFUNDS AND CANNOT REDEEM CREDITS OF ANY KIND UNDER ANY CIRCUMSTANCES FOR UNUSED, EXPIRED CREDITS. The Membership Location may, in its sole discretion, extend the time to redeem unused credits, but it is not obligated to do so. Any such extension must be in writing and signed by both the Member and the Studio Coordinator of the Membership Location.
PRIVACY NOTICE
At Waxing the City, we value your privacy. Collection of your personal information and how we use it is governed by our privacy policy. To learn more about the Waxing the City privacy notice, please visit
http://www.waxingthecity.com/privacy-policy/, write to us at: Waxing the City Franchisor, LLC, Attention: Chief Privacy Officer, 111 Weir Dr., Woodbury, Minnesota 55125 U.S.A., or e-mail at
privacy@waxingthecity.com.
By submitting a Club Orange Membership Application, you agree to receive marketing materials and other communications by email from Waxing the City. If you do not wish to receive these email communications you can: 1) request that they be discontinued by sending an email to
privacy@waxingthecity.com; 2) follow the opt-out procedures described in our privacy notice located at:
http://www.waxingthecity.com/privacy-policy/; or 3) follow the unsubscribe procedure in the body of such email communications.
ADDITIONAL TERMS
It is the Member’s responsibility to inform the Membership Location of any pre-existing conditions, limitations, allergies or sensitivities which the Member believes may be affected by a waxing service. Members must complete an Intake Form, and provide accurate and complete information therein, prior to each service appointment.
A Member who experiences unusual discomfort or pain, or is otherwise uncomfortable for any reason during a service, should immediately inform the Cerologist and ask that the service be adjusted orask to end the service at any time. If the Member is still uncomfortable or discomfort is not relieved, the Member should ask the Cerologist to end the service immediately.
Any concerns about a Cerologist or any staff member at the Membership Location should be immediately brought to the attention of the Franchise owner of the Membership Location.
Waxing the City has a zero tolerance policy and any illegal or inappropriate conduct by Franchisees or their employees is not tolerated. The Membership Location, or their employees, may in their sole discretion, refuse or discontinue a service if it is determined that the service may be unsafe or cause unusual discomfort or pain, if the Member violates these terms and conditions or otherwise engages in any inappropriate conduct that violates, or may violate, this zero tolerance policy.
The Membership Location reserves the right to collect any delinquent or outstanding, unpaid Total Monthly Membership payments and may terminate a Membership for any reason not prohibited by law, including, but not limited to, an unsatisfactory payment history. For identification and billing purposes, the Member must provide the Membership Location with current, accurate and complete information including: name, address, phone number and applicable payment data. The Member must promptly notify the Membership Location of any changes to this information. Any written notices to a member will be sent to the address provided on the Membership Application form.
By joining Club Orange, you agree to be bound by these Membership terms and conditions, as well as, the terms and conditions on the Membership Application and those which are generally applicable to Waxing the City. Waxing the City reserves the right to cancel, modify, or restrict the program or any aspect of the Club Orange program at any time. Waxing the City may terminate a Member’s Club Orange benefits at any time in the event the Member abuses the program or fails to follow these terms and conditions. Interpretation of these Membership terms and conditions are at Waxing the City’s sole discretion and determination.
